Frequently Asked Questions
Everything you need to know about our unique home goods and gifts.
What is Kikkerland's standard shipping policy?
We offer standard shipping across the United States, typically processing orders within 1-2 business days. Delivery times vary by location but generally arrive within 5-7 business days.
Can I return a product if I am not satisfied?
Yes, we accept returns on items in their original packaging within 30 days of purchase. Please note that shipping fees are non-refundable unless the item arrived damaged.
Do you offer international shipping for your home products?
Currently, our website serves customers within the United States and Canada. For other regions, please check our global stockists or local distributors.
How can I track the status of my order?
Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are Kikkerland products covered by a warranty?
We stand by the quality of our design. All products are covered against manufacturing defects for one year from the date of purchase with valid proof of payment.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.