Returns & Exchanges
At Kikkerland Design, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days of receipt.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all parts and manuals are included to prevent damage during transit.
Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing